Direct Selling Advice… Lesson 4 from the School Playground

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Posted on 30th April 2010 by Mark in Uncategorized

Do you know what demographic has the highest divorce rate, the highest turnover of professions,  the highest number of fatalities? 

Children on the playground!  

Our identities and social skills were heavily influenced during these formative years on a playground…  Since Direct Selling revolves around relationships and our social skills, let’s continue our exploration of the 10 Direct Selling Playground Lessons and 10 Direct Selling Strategies…

10 Lessons from the School PlaygroundRole Play

  • Direct Selling Playground Lesson #1 Acceptance
  • Direct Selling Playground Lesson #2 Be Nice
  • Direct Selling Playground Lesson #3 Play Nice
  • Direct Selling Playground Lesson #4 Role Play
  • Direct Selling Playground Lesson #5 Imagination
  • Direct Selling Playground Lesson #6 Explore
  • Direct Selling Playground Lesson #7 Bullies
  • Direct Selling Playground Lesson #8 Friends
  • Direct Selling Playground Lesson #9 Teachers
  • Direct Selling Playground Lesson #10 Rainy Days

In this post, I am going to jump right into Lesson 4….


If you walk onto a play ground you can hear little boys shouting, “I shot you, you’re dead!…”  Another part of the play ground you hear a little girl telling the boy next to her, “You’re the daddy, I’m the mommy!..”

On the playground, young children have an incredible ability to adapt to their surroundings. 

One reason is simply ‘pretend’ to be someone different! 

Kids ‘marry’ one another, they have ‘wars’, they have ‘professions’, they have ‘families’… they are heroes, heroines, and villains all within 30 minutes…

The social culture of a child’s playground is as complex as the world they will engage when they grow up, except there is less fear… because it’s “make believe”.

They engage in suspension of belief…. Oddly, in order, to believe something they are not… yet ,they act in accordance to what they “believe” that role should be and act like… “Bad guys are bad… good guys are good…”.

Children keep it simple, adults complicate…

in grown-up terms… this childhood activity is called role-playing.

Direct Selling Playground Lesson #4: Role-play

and

Direct Selling Strategy #4: Role-Play

Role-Playing is not only today’s Playground Lesson but such a very critical strategy to succeeding in Direct Selling so it is ALSO today’s Direct Selling Strategy!

Why is role-playng SO important?… Because many people who join the Direct Selling industry have little, if any sales experience or training!  If you want your business to succeed you need to be in a position to teach basic and advance skills in a manner that give people the confidence, permission and understanding what they are trying to accomplish.  AND role-playing puts people in different roles allowing them to see the world from a different perspective and respond in new ways… would you seriously want to be the first patient for a new dentist who only read books and watched some YouTube videos on dentistry?  Personally, “No way!!!” Give me someone with proper education and experience!

 So why would someone want to become involved in Direct Selling if they don’t have sales experience?

  1. Direct Selling is initially focused on providing supplemental income, not primary income.  You can learn at your own pace without jeapordzing the family budget.
  2. Selling in direct selling can be more focused on existing relationships, not only cold-calling.  Future leads often come from satisfied retail experiences and simply using the product or service publically. 
  3. Personal coaching and mentoring.  This wasas attracted to the  that was offered.  I knew nothing about business or sales, but was willing to learn with someone coaching me.
  4. Often people interested in joining Direct Sales watched someone they know grow and change as a result of effective Direct Selling training, association and coaching.

Role-playing is an experiential method of learning… Role-playing allows Direct Sellers to gain experience with particular skills, methods or approaches in a non-threatening way that faciliates questions and correction on the spot without embarassment

Role-playing allows Direct Sellers to gain a deeper understanding of the bigger picture on why certain behaviors or actions are done. 

Some great training topics for role-plays are: effective phone skills, basis sales skills, advanced sales skills, lead acquisition skills, closing skills, etc…

There are three different learning modalities: watching (visual), listening (audible) or by doing (kinesthetic).

  • Tip: Each learning modality has different strengths and weakness.
  • Tip: Each person utilizes the learning modalities differently.
  • Tip: Education is Repetition.
  • Tip: Repetition leads to habits.
  • Tip: Your daily habits determine your successes and failures.

Role Playing engages the greatest number of learning modalities.  This form or experiential learning is very effective in adults as they are able to more fully integrate the training into their existing patterns, knowledge-base and experiences.

Role-playing aids the direct seller with their expectation management of newly acquired/revised skills, approaches or understanding which ultimately enhance the direct seller’s comfort level

Role-playing assist direct sellers in analyzing, adapting, and addressing various scenarios… rather than reacting, direct sellers can respond.

Role-playing can be done in one-on-one, small group or break away sessions… allowing better uses of time and resources based on the desired outcome.

In gaining the experiences through role-plays, the direct seller is in a stronger position of building rapport with others through effective audience analysis and implementation of optimal communication and language patterns.

Role-playing in Direct Selling is a powerful strategy to strengthening your team’s confidence, skills, and unity.

Finally, role-playing models, for direct sellers, continuity of mindset, methodology, strategy, team identity, and individual roles.  This is crucial in passing the culture from one direct seller to the next thus strengthening the organic nature of the team.

Your Turn Readers…

When is the last time, (outside of tv or movies) you suspended belief?  When is the last time you “make believed“?

Direct Selling Advice… Lesson 3 from the School Playground

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Posted on 29th April 2010 by Mark in Uncategorized

Direct Selling is about professional interactions and relationships. We learned many of our social skills on the school playground… we will conintue with 10 Direct Selling Playground Lessons and 10 Direct Selling Strategies…

10 Lessons from the School PlaygroundFreeze Tag

  • Direct Selling Playground Lesson #1 Acceptance
  • Direct Selling Playground Lesson #2 Be Nice
  • Direct Selling Playground Lesson #3 Play Nice
  • Direct Selling Playground Lesson #4 Role Play
  • Direct Selling Playground Lesson #5 Imagination
  • Direct Selling Playground Lesson #6 Explore
  • Direct Selling Playground Lesson #7 Bullies
  • Direct Selling Playground Lesson #8 Friends
  • Direct Selling Playground Lesson #9 Teachers
  • Direct Selling Playground Lesson #10 Rainy Days

Now… Lesson 3…


You are terrified! You are running as hard as you can… too scared to look over you shoulder! Even though your breathing is heavy and laborious…  you are still are screaming at the top of your lungs… your heart is beating a hundred miles an hour!  You hands covered in sweat… You hear the cries for help… Do you go back?  Do you keep running?  You hear urgent warnings being shouted your direction, “Watch out! IT’s coming for YOU!!!! YOU’RE NEXT!”  You FEEL the pounding of footsteps behind you…Panic over takes your body as you glance over your shoulder… you feel IT… you have been TAGGED!

Not sure if you ever played Freeze Tag on the playground, but it was one of my favorites!

Freeze Tag is a timed game where one person was selected to be ‘IT’.  IT’s objective is to ‘tag’ everyone else.  Once you are ‘tagged’ by being touched by ‘IT’ you have to ‘freeze’ in the spot you were tagged.  The only way to get untagged is to have someone crawl between your legs to ‘unfreeze’ you.  In order to ‘win’ the game everyone has to work together against IT…

Direct Selling Playground Lesson #3: Play Nice, Unfreeze Others!

In Freeze Tag there are different goals based on your role:
The IT Player – goal was to freeze as many players as possible while preventing them from unfreezing.
The Frozen Player – goal was to get unfrozen.
The Unfrozen Player – goal was to stay away from IT and help unfreeze others.

I realized there are 4 different Levels, each with a Position and a corresponding Response…

Level 1

Position: You are free, you are avoiding IT and you help no one else…
Response: You act in a self-serving manner… few will come to your aid if you are caught…

Level 2

Position: You are free, you avoid the IT and seek to help others…
Response: You act from a position of having something of value to others, opportunity for freedom…

Level 3

Position: You were frozen by the IT and now unfroze by someone helping you…
Response: You feel greater appreciation for your freedom and choose to act out a Level 1 or 2 as Post-Response

Level 4

Position: You are froze by the It and no one helps you…
Response: You feel frustrated, alone, abandoned, isolated, angry, slighted, or stymied unable to move
(Level 1 typically acts by calling for help, Level 2 typically acts by shouting warnings, Level 3 will act in accord to their post-response)

Direct Selling Strategy #3: Everyone has an IT!

Some are already frozen by their IT, others are still running from IT.
IT is aggressive.
IT goes after the weak link first.
IT protects key assets that it freezes.
IT will change ITs face to fool you in order to tag you.

Successful sales people learn who or what someone’s IT is…

then put a name to the enemy…. once you recognize the enemy you can develop strategy against them.

A known enemy creates an emotional pressure point you can use to enhance or ease pain

This strategy also frames you to in a more favorable/allied light  especially if you have a common enemy.

Helpful resource:

If you are running from an IT and want to overcome IT… I recommend a powerful program called Lifestorms by Kevin Hogan.  This program is designed to assist you in identifying and overcoming the 12  self-sabotaging behaviors that hold you back!  You can learn more about it HERE.

Your Turn Readers:

What strategies do you use to identify your customer’s IT?

Direct Selling Advice… Lesson 2 from the School Playground

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Posted on 28th April 2010 by Mark in Uncategorized

Be NiceLast time we discussed how Direct Selling centers around social interactions and relationships.  Since some of our early and most shaping social interactions occurred on the school playground… we are looking at the 10 Direct Selling Playground Lessons and 10 Direct Selling Strategies… 

10 Lessons from the School Playground 

  • Direct Selling Playground Lesson #1 Acceptance
  • Direct Selling Playground Lesson #2 Be Nice
  • Direct Selling Playground Lesson #3 Play Nice
  • Direct Selling Playground Lesson #4 Role Play
  • Direct Selling Playground Lesson #5 Imagination
  • Direct Selling Playground Lesson #6 Explore
  • Direct Selling Playground Lesson #7 Bullies
  • Direct Selling Playground Lesson #8 Friends
  • Direct Selling Playground Lesson #9 Teachers
  • Direct Selling Playground Lesson #10 Rainy Days

On to Lesson 2…   


I can still picture getting to stay in town with my grandmother for a couple of days while my parents were away from the farm…  

Grandma walked me to school and came to visit during recess… this was shortly after a new kid, Danny,  move into our grade.   

We had a small class so everyone knew each other…   

Danny, being new, brought change and some kids didn’t like the status quo being shaken…   

So they made fun of Danny because he was new, no other reason…    

I still hear my grandma chastised some of the kids for making fun of Danny…  

She then turned to me and challenged, “Mark, why don’t you go and play with him?  Be nice, you never know who God has planned to bring into your life… you might make a new friend out of it.”    

She was right… Danny became my best friend for the next 5 years until his body finally succumbed to leukemia.  I learned an important lesson that day…  

Direct Selling Playground Lesson #2: Be Nice.

  • How do you treat people you know?… do you take them for granted?
  • How do you treat people you don’t know?… do you simply ignore them?
  • Do you work at remembering people’s names?
  • Do you smile at people?
  • Do you make eye contact?
  • How do you come across?
  • When is the last time you made a new friend?

Become a good-finder in others and watch your business grow!  

Direct Selling Strategy #2: Bypassing Critical Defenses

If you are doing a sales presentation or a party demonstration… Do the obvious… be nice, smile, use peoples names… However, one power strategy I love using right out of the gate  is the statement, “Before we begin…”  

This statement brings almost instantly brings critical defenses down

As the mind says, “Oh since we haven’t started… I am not going to expend extra energy being critical until we start”  

it also non-consciously eases fear of the unknown as you are providing an appearance of order…

“Before we begin”… <here> is the time to make your suggestion… 

Now go get started selling!

Your Turn Readers…

Be nice.  Make a difference in someone’s life by making a donation to the Leukemia Research Foundation.